Customer Service

In today's digital age, Artificial Intelligence (AI) has emerged as a transformative technology, revolutionizing various industries and creating new opportunities for professionals. One significant application of AI is chatbots, which are becoming increasingly prevalent in enhancing customer experiences and optimizing business operations. Let's delve into...

[vc_row disable_margin_on_row="no"][vc_column width="2/3"][vc_column_text]'Are customers always right?' is a query that will return a wide array of results that can completely overwhelm the researcher. You will always find various parties arguing for, and almost an equal number arguing against. This question is often asked by business...

[vc_row disable_margin_on_row="no"][vc_column width="2/3"][vc_column_text]Anger is not ‘a thing’ that just happens – though unintentional at times but never out of the blue, there is always a reason for feeling the destructive but yet useful negative emotion. Anger, like any other negative emotion, can suppress one’s rationality....