Our Advisory and Outsourcing Services help our clients improve performance and get desired results in human resources management and process management. We use proven models to ask the right questions, understand our client businesses and needs, and offer practical and tested solutions that deliver measurable value. We do not offer pre-defined advisory solutions, though we work with tested models and tools. Therefore, our solutions, which are based on consultations with clients, are always tailored to suit specific needs. Our offerings include:
Human Resources & Organisation Development Solutions
- Organization climate / satisfaction survey – understand what your staff think about the organization’s climate, how conducive it is to work, and perform. Timely feedback will help you put your money on the most important issues.
- Team diagnosis and effectiveness – make your teams and workgroups more effective by removing the bottlenecks to team effectiveness.
- Organization structure diagnostics, review, design and change – ensure that your organization structure is aligned to your strategy and resources, and provides you competitive advantage rather than stumbling block.
- Job Design, Analysis and Profiling – design jobs that add value to the organisation and that motivate and allow your people develop. Document your job descriptions in a clear, concise and motivating way.
- Business Process analysis, modelling, documentation and improvement – map, document, analyze and improve your business processes in order to improve your organization’s performance.
- Manpower planning process and manning framework design – determine the right number and type of human resources to staff your organization with to avoid redundancies or overload, and achieve your goals and objectives.
- Competency framework design and development – identify and define the skills, knowledge and attributes that are required to perform jobs successfully; then use this information to deliver much more effective and targeted human resource services.
- Succession Planning and Management – identify your critical positions and skills, and develop and implement plans to ensure that you have the right people in the right numbers to cover those critical when they become vacant.
- Career management system design – put in place a system to enable your staff achieve their career aspirations while delivering on the goals of the organization. This involves career planning, pathing, communication, counselling, and tools.
- Induction and onboarding processes – properly integrate new staff into the organization. Staff not properly integrated easily get disoriented and leave.
- Performance management system design and development – determine your performance objectives at organization, team and individual levels, measure performance, and link the outcomes to reward and other important organizational processes.
- HR department set up – set up your HR department from scratch, or overhaul your existing HR department by determining your HR needs, developing processes, policies and procedures, and developing your HR organization structure and jobs.
- Human Resources Policies – develop your various Human Resources policies and employee policies manual.
- Human Resources Processes and Procedures – design and develop the necessary HR processes and procedures to properly manage your human resources. Align you HR processes to best practices and your organization strategy.
- Analytics and reporting – identify the measures of effectiveness of your Human Resources processes and practices and develop evaluation systems to monitor and report HR performance.
- Learning systems design – design your organization’s learning process. This includes identifying learning needs, developing training strategy, curriculum and evaluation systems.
Outsourcing and HR Service Retainership
We provide implementation assistance for human resources solutions. We also help organisations manage and maintain some of their HR services under outsourcing or ratainership arrangement.